Reference

Privacy Policy for Your Account & Deposits

When you open an account with jambi slot and deposit via DANA, OVO, GoPay or QRIS, your personal and payment information stays encrypted and separated from our game…

Data encrypted in transit and at restAccount access controls on your dashboardPayment data never shared with game studiosWithdrawal verification built into your payout flow
jambi slot Privacy Policy for Your Account & Deposits
CONTACT US ANYTIME

How to Reach Our Privacy Team

Questions about your data or how we handle your information? Our support team is available to answer privacy requests, verify your stored details or walk you…

Live Chat Open your account and tap the chat icon in the bottom right.
Email Support Send a privacy inquiry to [email protected] with your username and registered email.
Account Inbox Log in, go to Settings > Messages.
DATA SECURITY IN DEPTH

How We Protect Your Information

Your account information is held separately from game session data so that slot studios and live casino providers never see your name or payment details.

Encryption Standard

All data transmitted between your device and jambi slot servers uses TLS 1.2 encryption.

Payment Verification

Every withdrawal is matched against your registered DANA, OVO, GoPay or QRIS identifier.

Login Security

Your password is hashed one-way; we never store it plain text.

Session Logging

We track IP address, device type and login time so you can spot unauthorised access.

Data Retention

Account records are kept for the duration of your membership and compliance obligations.

Privacy Requests

Email [email protected] with your username to request a full data export, correction or deletion. Response within 30 days.

Frequently Asked Questions on Privacy

Your account belongs to you. Below are the questions we hear most from players about what data we collect, how long we keep it, and what you can do if you want to see, correct or remove information.

Yes. Log in, go to Settings > Privacy & Data, and select 'Download My Data'. We'll prepare a file of your name, address, phone, email, payment history and game logs. Download within 30 days or request an email copy from support.

Payment tokens are deleted 90 days after account closure. Your transaction history stays on file for 7 years to satisfy anti-money laundering rules where local law requires. Game activity logs are archived after 24 months.

No. We do not sell or lease your personal information to third parties. Game studios and payment processors see only session tokens and anonymised gameplay stats, never your name or registered contact details.

Yes. Open your account, go to Settings > Account Info, and update either field. Changes take effect immediately. Withdrawal verification uses your current email, so keep it active and monitored.

When you request a payout, your registered payment wallet identifier is tokenised and sent securely to the payment gateway. The actual wallet number is never stored on our servers. Payout confirmation is encrypted end-to-end.

Review your login history in Account > Security > Session Log. It shows IP address, device type, browser and login time. If you spot an unfamiliar session, change your password and email [email protected] immediately.

Contact our support team via live chat or email [email protected] with the details that need correcting. Provide your username, registered email and the information to update. We verify the request and apply the change within 24 hours.